Plans, billing and cancellation

Prices in USD via Stripe, the free trial, upgrades, renewals, invoices and how to cancel.

Account & billing2 min readUpdated 4 October 2026

Plans

PlanMonthlyYearlyUsersChannelsAI
Starter$39$39031 WhatsApp + 1 Instagram1 agent, 20k tokens/mo
Growth$89$89083 WhatsApp + Instagram, Facebook, Telegram3 agents, 1M tokens/mo
Business$199$1,990208 WhatsApp, 15 connections10 agents, 5M tokens/mo
EnterpriseCustomCustomCustomUnlimited connectionsUnlimited tokens

Yearly plans cost 10× the monthly price: two months free. Contacts and messages are unlimited on every plan.

Free trial

Only the Starter plan has a free trial: 3 days, no credit card, with reduced AI limits. When it ends, choose a paid plan to keep using Zapstro. Growth and Business start as paid subscriptions.

How you pay

  • Plans are charged in US dollars (USD), by card, through Stripe's secure checkout in the app.
  • The website may show an approximate amount in your currency as a guide; the charge is in USD and your bank may apply its own conversion.
  • Taxes such as VAT may apply.
  • We never see or store your full card number. Never send card details by WhatsApp or email.
  • Meta's WhatsApp fees are separate and paid directly to Meta.

Upgrade instead of extra seats

There are no add-on seats, numbers or AI token packs. To get more users, connections, agents or tokens, upgrade to a higher plan:

  1. Open Settings › Plan and subscription.
  2. Choose the new plan and confirm. Changes take effect as shown on screen.

Renewal, invoices and payment problems

  • Subscriptions renew automatically for the same period (monthly or yearly) until you cancel. If prices change, we give at least 30 days' notice.
  • Your plan and billing details are in Settings › Plan and subscription. Access to billing should be limited to authorised managers.
  • If a payment fails, update your card in the app. There may be a grace period, after which the account can be suspended until the payment is settled.

Cancel

  1. Cancel anytime in the app or by contacting us. There's no lock-in.
  2. Cancellation takes effect at the end of the current billing period; you keep access until then.
  3. Payments already made aren't refundable, including unused time on yearly plans, except where the law requires a refund.

Questions about a specific charge? Email contact@zapstro.com.

Still need help?

Message us on WhatsApp or email contact@zapstro.com. We usually reply within one business day. Never send passwords or card details.

Email our team